Terms of Service

TERMS OF SERVICE

Last updated: October 2025

Overview

This website is operated by ÆRA. Throughout the site, the terms “we”, “us”, and “our” refer to ÆRA.
We offer this website, including all information, tools, and services — to you, the user, conditioned upon your acceptance of the terms, conditions, and notices detailed below.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service. These terms apply to all users of the site, including, without limitation, browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree, you may not access the site or use any of our services.

Any new features or tools added to our store will also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to update or modify them without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to offer our products and services to you.


1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your region, or have provided consent for any minor dependents to use the site.
You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction.
A breach of these Terms will result in immediate termination of your access to our Services.


2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that non–credit card data may be transmitted unencrypted over various networks or adapted to meet technical requirements.
You agree not to reproduce, resell, or exploit any portion of the Service without our express written consent.


3. Accuracy, Completeness & Timeliness of Information

We do our best to ensure accuracy, but we cannot guarantee that all information provided is current or complete. Any reliance on material on this site is at your own risk.
Historical content is provided for reference only and may not reflect current conditions.


4. Modifications to Service & Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time.
We are not liable for any modification, price change, or suspension of the Service.


5. Products & Services

Some products may be available exclusively online and in limited quantities.
We have made every effort to display product colours and details accurately, though we cannot guarantee your device’s display will be exact.
We may limit the sale of products or quantities at our discretion.
Descriptions and prices are subject to change without notice.
We cannot guarantee that any product or service will meet every expectation.


6. Billing & Account Information

We reserve the right to refuse any order and to limit or cancel quantities per person, household, or order.
You agree to provide current, accurate, and complete purchase and account information so we can process your order smoothly.
For more details, please review our Returns & Refunds Policy.


7. Third-Party Tools

We may provide access to third-party tools “as is” without warranties or endorsement.
Use of these tools is entirely at your own risk, and you should review the terms of the third-party provider before using them.


8. Third-Party Links

Certain content or services may link to third-party websites.
We are not responsible for examining or evaluating such sites and assume no liability for their content, accuracy, or practices.
Please review third-party policies carefully before engaging in any transaction through them.


9. User Feedback & Submissions

If you send us creative ideas, suggestions, or other content (“comments”), you agree that we may use them without restriction or obligation.
You are responsible for the content you submit, ensuring it does not violate any rights, laws, or contain harmful material.
We may remove any content deemed inappropriate, offensive, or unlawful.


10. Personal Information

Your submission of personal information is governed by our Privacy Policy.


11. Errors, Inaccuracies & Omissions

From time to time, our site or Service may contain errors or omissions, such as in pricing, descriptions, or availability.
We reserve the right to correct such issues or cancel affected orders at any time without notice.


12. Prohibited Uses

You agree not to use the site or its content for any unlawful, harmful, or abusive purpose, including, but not limited to, infringing intellectual property, spreading malware, or engaging in discriminatory or fraudulent activity.
We reserve the right to terminate access for any violation.


13. Disclaimer of Warranties; Limitation of Liability

Our Services are provided “as is” and “as available.”
We make no guarantees that your use of the Service will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, ÆRA, its officers, employees, and partners shall not be liable for any indirect or consequential damages arising from your use of the Service.


14. Indemnification

You agree to indemnify and hold harmless ÆRA, its affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.


15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.


16. Termination

These Terms remain effective until terminated by either party.
You may end your use of our Services at any time.
We may suspend or terminate access if you fail to comply with these Terms.


17. Entire Agreement

These Terms, along with our related policies, constitute the entire agreement between you and ÆRA and supersede any prior agreements.


18. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of The United States.


19. Changes to Terms

You can review the most current version of our Terms at any time.
We reserve the right to update or change any part of these Terms, and continued use of our site constitutes acceptance of those changes.


20. Contact

Questions regarding these Terms may be directed to:

ÆRA
Aera Care LLC
2106 House Avenue, Suite 556
Cheyenne, Wyoming 82001
United States

✉️ team@theaera.com 

Support hours: Monday–Friday, 9:00 AM – 6:00 PM